Written By: |
Jeremy Boilard |
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Manufacturer: |
intlx Solutions |
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Product: |
Alarmtraq Partner Edition |
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Version: |
Partner Edition |
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Patch Information: |
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Ticket Number(s): |
Description:
Alarmtraq Partner Edition is a multi-vendor monitoring platform that allows for direct API and email integrations. This allows the product to be an in one solution with advanced filtering capabilities.
Supported Integrations:
- CloudBlue PSA
- ConnectWise
- OpsGenie
- OpsRamp
- ZenDesk
- FreshDesk
Supported Manufacturers:
- AudioCodes
- Avaya
- Cisco
- Fujitsu
- NEC
- Nice
- Nortel
- Octel
- Shortel
- Siemens
Supported Products:
| Manufacturer | Product | Note | Supported Version |
| Avaya | Communication Manager (CM) | All | |
| Session Border Controller (SBC) | Requires SNMPv3 | All | |
| System Manager (SMGR) | Release 5.2 + | ||
| Session Manager (SM) | Release 5.2 + | ||
| SIP Enablement Services (SES) | Release 5.2 + | ||
| IX Messaging (IXM) | Officelinx / ESNA | All | |
| Avaya Aura Messaging (AAM) | All | ||
| Communication Manager Messaging (CMM) | All | ||
| Intuity Audix (IA770) | All | ||
| Definity Audix | All | ||
| Avaya Aura Contact Center (AACC) | All | ||
| Call Center Elite Multichannel | All | ||
| Call Management System (CMS) | Release 3v8 + | ||
| Application Enablement Services (AES) | All | ||
| Presence Services (PS) | All | ||
| Experience Portal (AEP) | All | ||
| Proactive Contact (PC) | Release 5.2 + | ||
| Predictive Dialing System (PDS) | Release 12.0 + | ||
| Voice Portal Management System (VPMS) | Release 4.0 + | ||
| Media Processing Platform (MPP) | Release 3.0 + | ||
| Client Enablement Services (CES) | All | ||
| Application Virtualization Platform (AVP) | All | ||
| Avaya Solutions Platform (ASP) | All | ||
| System Platform (SP) | Release 1.0 and 6.0 | ||
| IP Office (IPO) | Release 3.2 + | ||
| IP Office Server Edition (IPOSE) | Release 8.0 + | ||
| IP Office Applications Server (IPOAS) | Release 8.0 + | ||
| Media Gateway (MG) | All | ||
| Avaya Media Server (AMS) | All | ||
| Secure Access Link Gateway (SAL) | Release 1.5 + | ||
| Avaya Aura Device Services (AADS) | All | ||
| Utility Services (US) | All | ||
| Definity Prologix | All | ||
| Definity One | All | ||
| Definity G3 and G2 | All | ||
| System 75 | Release 1v3 + | ||
| Manufacturer | Product | Note | Supported Version |
| Nortel | CS1000E (CS1KE) | Requires External Buffer | All |
| CS1000 (CS1K) | All | ||
| Meridian 1, Option 11C, 51C, 61C, 81C | Requires External Buffer | All | |
| CallPilot | Requires External Buffer | Up to Release 5.0 | |
| CCMS | All | ||
| BCM | All | ||
| Manufacturer | Product | Note | Supported Version |
| NEC | NEC Univerge 3C | All | |
| Manufacturer | Product | Note | Supported Version |
| Cisco | Unified Communications Manager (UCM) | Release 4.0 + | |
| CallManager Express | Release 3.1 + | ||
| Manufacturer | Product | Note | Supported Version |
| Octel | 250/350 Message Servers | Requires External Buffer | All |
| 200 Message Server | All | ||
| Manufacturer | Product | Note | Supported Version |
| AudioCodes | Gateways | Requires SNMPv3 | All |
| Manufacturer | Product | Note | Supported Version |
| Nice | Call Recording | Release 3.0 + | |
| Manufacturer | Product | Note | Supported Version |
| Fujitsu | 9600 | All | |
| Manufacturer | Product | Note | Supported Version |
| Siemens | Hicom 300E, 330E | All | |
| HiPath 3000, 4000 | All | ||
| ROLM 9006, 9751 | All | ||
| Manufacturer | Product | Note | Supported Version |
| ShoreTel | Connect HQ Servers | All | |
| Connect DVS Servers | All | ||
| Manufacturer | Product | Note | Supported Version |
| Dell | iDRAC | 9 | |
Manufacturer Release notes:
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