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Installation of Alarmtraq Release 11 and older

Jeremy Boilard
Updated

 Written By:

 Jeremy Boilard and Jim Reilly

Manufacturer:

  intlx Solutions

Product:

  Alarmtraq

Version:

  11 and older

Patch Information:

  

Ticket Number(s):

  

 

Description:

This article provides general installation instructions. Each environment and deployment may be different based on customer requirements. SQL installation will need to be completed prior to the installation of the Alarmtraq installation package. 

Requirements

Processor

  • Minimum: x64 Processor: 1.4GHz
  • Recommended: 2GHz or faster

Memory

  • Minimum: 2 GB RAM
  • Recommended: 8 GB RAM or greater

Available Disk Space

  • Minimum: 80GB
  • Recommended: 400GB or greater

Display and Peripherals

  • Super VGA (1024 x 768) or higher-resolution monitor
  • Keyboard and compatible pointing device

Operating System

  • Microsoft Windows Server 2022 (x64)
  • Microsoft Windows Server 2019 (x64)
  • Microsoft Windows Server 2016 (x64)
  • Microsoft Windows Server 2012 (x64)

Port Matrix

Network Protocol Protocol Direction Source Destination Purpose
443 TCP ingress   Alarmtraq HTTPS Webpage
80 TCP ingress   Alarmtraq HTTP Webpage
162 UDP ingress monitored application Alarmtraq SNMP
22 TCP egress Alarmtraq monitored application SSH (Auto Remediation)
3389 TCP ingress   Alarmtraq Remote Desktop
1433 TCP   Alarmtraq SQL SQL
 

 

Installation Paths

Directory Description
C:\Program Files (x86)\Alarmtraq Default installation path of Alarmtraq software
C:\Program Files (x86)\Alarmtraq\Backup Alarmtraq Backups
C:\Program Files (x86)\Alarmtraq\crystal Reporting
C:\Program Files (x86)\Alarmtraq\Logs Troubleshooting Logs
C:\Program Files (x86)\Alarmtraq\MIB Product MIBS
C:\Program Files (x86)\Alarmtraq\Reports Processed Reports
C:\Program Files (x86)\Alarmtraq\Sounds Wave files for desktop app
C:\Program Files (x86)\Alarmtraq\Templates Email and API templates
C:\Program Files (x86)\Alarmtraq\Tools SQL templates
 

 

Alarmtraq Application Installation

Summary:

  • Install Operating System
  • Install .NET Framework 4.5 or higher.
  • Install SQL Database
  • Install Alarmtraq
  • Crystal Reports Ver 13.0.21
  • Microsoft Interrupt Form Tools V2.0.51727 

Step 1: 

  • Install the latest operating system and .NET Framework 4.5 or higher.
  • Next, install the latest version of SQL Server. 

  • Download the Alarmtraq installation package (Alarmtraq.zip)  from the Support Site. A login will need to be created if an account is not already created. 

          Release 11.0.88  MD5sum = 8a08546536afc3378e4b8eed10c92830

 

Step 2: Installing Alarmtraq

  • Create a temporary directory on the Alarmtraq server called ATinstall.
  • Unzip the Alarmtraq.zip file into the ATInstall folder. Open the folder after unzipping the installer package.
  • Right-click on the setup.exe file and choose Run as Administrator.

 

Step 3:

  • A license agreement will appear on the screen. 
  • Press Accept to install the latest version of the Crystal Reports Runtime. This will take several minutes to complete.

 

Step 4:

  • Read and agree to the software license agreement, click Next.

 

Step 5:

  • Select the installation folder and click Next.

 

Step 6:

  • Confirm the installation and click Next.

 

Step 7:

  • Wait while Alarmtraq is installed on your server, this could take several minutes.

 

Step 8:

  • When the installation has completed, click Close.

 

Step 9: 

  • Before we can start the Alarmtraq application a database will need to be created. 
  • To create the database in the SQL server, open the SQL Server Management Studio. 
  • Click File → Open → File.
  • Select the appropriate script file to match your version of SQL Server from the Alarmtraq tools folder C:\Program Files\Alarmtraq\Tools and click open.

Step 10:

  • Verify the path located on lines 5 and 7 match your current installation of SQL Server (edit if necessary)

Step 11:

  • On the toolbar, click Execute. After a few seconds, a blank Alarmtraq database is created in SQL.

Step 12:

  • Navigate to the server Desktop and click on the new Alarmtraq icon.  
  • A SQL connection window will appear. Select the SQL server you will use. 
  • Select the Authentication Type: With Integrated Windows authentication.
  • Enter the SQL Login ID (Default: sa) and the password you assigned when you installed SQL server.

 

Step 13:

  • Click the Test Connection button to verify your access to the Alarmtraq database.

Step 14:

  • If the test is successful click OK and OK to write the connection string to the registry. Alarmtraq will use this connection string when accessing the database.

Step 15: 

  • Rebuild the SQL Stored Procedures and Functions
  • Double-click the new Alarmtraq shortcut on your desktop to launch Alarmtraq.
  • The first time you run Alarmtraq, several tables will be populated with working data and may take a few minutes to load.
  • When completed, the main form will be visible.

 

Clustering

A cluster is a group of independent Alarmtraq servers working together as a single system to ensure that mission-critical resources such as modems and IP ports are as highly available as possible. The group is managed as a single system, and is specifically designed to tolerate component failures, and to support the addition or removal of components in a way that's transparent to your organization.

 

To increase the scalability and to maintain performance, your organization might use a cluster to increase the number of ports in your Alarmtraq cluster to up to 24 modems. The following example adds three servers to the Alarmtraq cluster to create a 24 port load-balanced cluster, which spreads server tasks across three servers.

 

 

cluster

 

As you may already be aware, there is one way to help boost your Alarmtraq Server’s uptime, and that is by clustering Alarmtraq Servers. This way should one Alarmtraq Server fail in the cluster, another clustered server will automatically take over, keeping downtime to minutes, instead of hours or more.

 

Clustered systems have several advantages: fault-tolerance, high-availability, scalability, simplified management, and support for rolling upgrades, to name a few. 

cluster

 

Management

  • You can assign each server any or all roles to be performed. Click on Edit > Server Roles

 

serverroles

 

Primary Server Only one server should be assigned as the Primary Controller. The Primary controller houses the web server, SNMP manager and dispatcher module. The Primary controller is also responsible for running the maintenance routines.

 

Manufacturer Release notes:

 

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