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Core VP Alarm on Avaya CMM Messaging

Gary W Tefft
Updated

 Written By:

  Gary Tefft

Manufacturer:

  Avaya

Product:

  CMM 

Version:

  CMM 6.2

Patch Information:

  

Ticket Number(s):

  

 

Description:
 

IA770, CMM All versions

CM is indicating under Messaging alarms:  VM Software 602 and VP Core 1 DEV alarms in the CMM

MESSAGING ALARMS
================
ID   APP        Source   EvtID  Lvl  Ack  Location   Date                           Description
1      SOFTWARE VM       602         N               Tue Feb 04 16:19:02 EST 2020   2000000000:        Sav:

2                 CORE VP 1              N             Tue Oct 01 10:06:03 EDT 2024

 

Cause

DEV alarms in CMM after a reboot of the system.

To display Development alarms use:  displog -l act -v These are development alarms from a process that has core dumped.

Maintenance log shows a core file under /mom directory. There is a coredump file under /mom directory. The file name is core.vexLogd-1. This is the reason why there is a VP CORE 1 Developer alarm on the IA770.  

Solution

Remove the core dump file. This will clear the alarm automatically. This is a file not needed by the system for its functionality and hence needs to be removed in order to clear the alarm. 

Remove core files from /mom and  /VM/exe  to resolve alarms.

Remove core files:

cd /VM/exe
 ls
core.smtpd-1  core.smtpd-3  core.smtpd-5  poet.cfg
core.smtpd-2  core.smtpd-4  match         vista.taf

rm core* 

Verify alarms are clear:

displog -l act - v
                                 Alarm Log

App Resource   Location    Alarm Alm Ack   Date/Time      Date/Time  Resolve
    Type                   Code  Lvl        Alarmed       Resolved    Reason

If alarms do not clear when using almdisplay, you can restart alarming services (Global Maintenance Manager GMM) with the below commands.

stop -s GMM

start -s GMM

Run almdisplay again to verify alarms are clear

 

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