Written By: |
Grace Orende |
|---|---|
CDR Management
This functionality enables customers and administrators to easily retrieve historical call data for compliance audits, troubleshooting, and usage analysis. With signed URLs for each file, the platform ensures secure, permission-based access to sensitive communications metadata without exposing underlying systems.
CDR Management Dashboard
Customer CDR Download
This panel provides a streamlined interface for accessing and downloading Call Detail Records (CDRs) associated with various customer assets. Each row logs the date of the record, customer identifier, product type (e.g., CM or IPO), file metadata (name and size), associated asset, and a secure download link.