Written By: |
Jason Harwood |
|---|---|
Description:
This article will provide the steps to reset or clear an Avaya 4620 IP Phone.
Steps:
Step 1: Press the Mute button.
Step 2: Using the dial pad, press the following keys in sequence: 73738# (Spells out RESET)
The display shows the message “Reset values? * = no # = yes.”
Step 3: Choose one of the following:
3a: If you want to reset the phone without resetting any assigned values, press * (asterisk).
A confirmation tone sounds and the display prompts “Restart phone? * = no # = yes.”
or
3b: If you want to reset the phone and any previously assigned (programmed) values, press # (the pound key).
NOTE: Use this option only if your phone has programmed, static values)
The display shows the message “Resetting values” while your IP Telephone resets its programmed values, such as the IP address, to its default values, and re-establishes the connection to the server.
The display then prompts “Restart phone? * = no # = yes.”
Step 4: Press "#" to select "yes" to restart the phone
NOTE: Any reset/restart of your phone may take a few minutes.
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